Cancellation policy

Thank you for choosing moompl.com. This policy explains our cancellation process.

1. Cancellation:

1.1 Orders can be canceled within 7-8 hours of placement if not yet processed/shipped.

1.2 To cancel: Log in at moompl.com and submit a request in your order history, or call +91 6393299308 with order details.

1.3 We'll check eligibility per 1.1 and confirm cancellation if approved.

2. Fees:

2.1 No fee if canceled within the 7-8 hour window before processing/shipping.

2.2 Processed/shipped orders may incur shipping fees based on destination, method, and size.

3. Refunds:

3.1 Timely cancellations receive full refunds to the original payment method within 1-7 business days, depending on your bank.

3.2 See our Refund Policy for processed/shipped order refunds, including steps, documents, and processing times.

4. Policy Changes:

4.1 MOKAMMBIKA VENTURES PRIVATE LIMITED may change this policy anytime without notice for business, legal, or service improvements.

4.2 Changes are effective upon posting on the moom app/moompl.com. Check regularly for updates.

Contact: Call +91 6393299308 for questions.

Note: This policy complies with E-Commerce Laws and Regulations.