Frequently asked question

You can place orders anytime, but delivery timings depend on local shop opening hours.

Yes, you can avail exclusive deals, coupons, and festival offers directly on the app.

Some shops may set a minimum order value, while others accept small orders too.

Yes, the app provides live order tracking so you can see the delivery status anytime.

Delivery charges depend on your order amount and location. Many shops offer free delivery above a minimum order value.

Through the Help Section in the app, Email (support@moompl.com), or Customer Care number.6393299308

Yes, local shopkeepers and farmers can register as Vendors on mOOm

You can easily raise a refund/replacement request through the app, and our support team will assist you quickly

Yes, mOOm works only with verified shops and farmers to ensure fresh and reliable products.

You can pay via Cash on Delivery, UPI, Debit/Credit Card, and Wallet.

Yes, mOOm connects with your local shops and delivery partners. Availability depends on your location.

You can download it from Google Play Store and Apple App Store by searching “mOOm – Har Ghar Ki Dukan.”

Groceries, fruits & vegetables, dairy products, daily-use household items, and local specialties.

You get fresh and essential items delivered to your doorstep quickly and at affordable prices.

mOOm is a digital platform that connects local shops, farmers, and service providers directly with customers.